Privacy Policy

Last Updated: December 19, 2025

At WAN Ninjas, we provide high-precision IT solutions for local small-to-midsize businesses and regional ISPs. This policy explains how we protect the data of the businesses and infrastructure partners we serve.

1. Data Collection for Specialized Services

We collect information necessary to manage business systems, 3CX phone systems, and regional network infrastructure. This includes business contact details, technical environment logs, and communication preferences provided through our contact forms.

2. SMS Compliance & Mobile Privacy

Carrier Compliance Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile phone numbers collected for SMS communication are used exclusively for service updates, support notifications, and requested business inquiries. You may opt-out at any time by replying "STOP".

3. Third-Party Sharing

We do not sell or lease your personal or business information. Data is only shared with specialized vendors (such as 3CX or Yeastar) when essential to activate or manage your specific business technology licenses.

4. Infrastructure Security

Given our focus on regional ISP support and private cloud hosting, we maintain rigorous security standards to protect all client data against unauthorized access or transmission breaches.

5. Contact & Data Rights

You may request a copy of your data or its deletion by contacting our support team at [email protected].